Our Values

We, Mulia Tour & Travel team are guided by Our Company Values that bring us to greater company to achieve our Vision and Mission. We want our decisions and actions to demonstrate these Values. We believe that putting our Values into practice creates long‐term benefits for shareholder, customers, employees, suppliers, and the communities we serve.

We Take Responsibility for Quality...

Our products and services will be "best in class" in terms of value received for rupiahs and dollars  paid. We will deliver excellence, strive for continuous improvement and respond dynamically to change. Each of us is responsible for the quality of whatever we do.

We Do Innovation for our product & service development...

Our products and services will be “unique”. We deliver to our clients an experience journey they have never felt before. Innovation plays an important role to develop our business blue print.

We Deliver customer satisfaction

We are dedicated to satisfying our customers. We believe in respecting our customers, listening to their  requests and understanding their expectations. We strive to exceed their expectations in affordability and quality manner.

We Provide Leadership as a company and as individuals...

Our strong leadership marked from our talent, motivation and innovation team. Faster response is a must in our dictionary. Our team lead through our competence, creativity and teamwork.

We Act with Integrity In All We Do...

We are each personally accountable for the highest standards of behavior, including honesty and  fairness in all aspects of our work. We fulfill our  commitments as responsible citizens and employees.  We will consistently treat customers and company resources with the respect they deserve.

We Value Our People...

We treat one another with respect and take pride in the significant contributions that come from the diversity of individuals and ideas. Our continued success requires us to provide the education and development needed to help our people grow. We are committed to openness and trust in all  relationships.

We Regard Our Suppliers as Essential Team members...

We owe our suppliers the same type of respect that we show to our customers. Our suppliers deserve fair and equitable treatment, clear agreements and honest feedback on performance. We consider our suppliers' needs in conducting all aspects of our business.

 

Top